Frequently Asked Questions
Have a question? Take a look at some of the most frequently asked questions to see if we have your answer.
How long does delivery take?
Most orders are delivered within 2-3 working days.
Where is my order dispatched from?
Your order will be dispatched from either our Bristol, UK or Rome, Italy warehouse dependent on its final location.
Do you offer a guarantee?
We offer a 90-Day "Bottom of the Bottle" Money Back Guarantee. If for any reason you're not satisfied with your purchase, just return it within 90 days (that's three months) from the date of purchase and we'll refund 100% of the purchase price. No questions asked.
Are your products tested on animals?
Our products and ingredients are cruelty-free. We NEVER test on animals.
What if I have sensitive skin?
Our products are formulated to be safe for sensitive skin. However, test them first! Apply a small amount of the product on your wrist of behind your knee before putting any on your face.
My question wasn't answered
You can contact us through our contact page! We will be happy to assist you.